(The Peninsula Hotels) All Rights Reserved. . After a one night stay, we are customers for life. To become a Partner of Serandipians: STAFF. Ive stayed at The Peninsula multiple times prior to this latest debacle. The hotel also has an outdoor sun terrace with city views. The Peninsula Chicago's Catering team can customise menus to complement any event or business function Meetings at The Peninsula Millennium Park creates an ideal venue for mid-sized events The Grand Ballroom can accommodate a variety of configurations for every occasion Show More Options. We hope to have the privilege of welcoming you back again when your travels bring you to Chicago.Warm regards,Maria Zec General Manager, This is the version of our website addressed to speakers of English in the United States. I hope to stay again in the future and is now my go to hotel in chicago. I vote five stars and highly recommend this hotel. you will not want to get out of their comfy beds. it overlooks the city. Garden-inspired . Every aspect of my overnight visit was perfect! Put on pause during the pandemic after a brief run, Air New Zealand's 16-hour flight to Auckland the only nonstop service from Chicago to New Zealand is back, on offer three . In all of these destinations I stayed at luxury hotels, resorts and castles. Clear. The service in the hotel including the restaurants are just super. Nutrition Center featuring Nespresso machine, exclusive Bernardaud china an complimentary coffee & tea However, when we checked in the guy at the desk did not accept my reservation with Booking.com and checked us and charge me 3 TIMES the amount I secured the reservation at, which amounted to close to 3,500 dollars. The attendant was more interested in getting tips and serving food instead of refilling the towels, cleaning the floors and making things decent. 24-hour Concierge Luxury accommodations wIth outstanding customer service. The Sun Terrace, Fitness Center, and pool are available to Spa guests enjoying two or more hours of services, all hotel guests, and Spa Members. Free Wifi. Tiffany's is right below the hotel. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. A 42-inch flat-screen TV and free Wi-Fi are featured in every room at the Chicago Peninsula. It was seriously the best hotel experience I have ever had anywhere. Lunch in the lobby restaurant is excellent, and the atmosphere is calm and subdued for a work or pleasure meal. Love all new decoration of main lobby, and room. Server - In Room Dining The Peninsula Chicago Chicago. This is the version of our website addressed to speakers of English in the United States. We loved the lobby and amenities. Guests can indulge in a wide range of relaxing and rejuvenating beauty therapies, inventive spa cuisine, the latest exercise equipment, a variety of fitness classes, and a relaxing pool (25 meter) and sun deck. We cant wait to have dinner at their Shanghai Terrace - rated one of Chicagos best for Asian cuisine. AmenitiesWe did not partake in the food services. Naturally Peninsula Designed by the skilled culinary team of The Peninsula Chicago, our new Naturally Peninsula menu items are inspired by the anti-inflammatory, plant-based diets that are found in areas around the world that are often referred to as the "Blue Zones". Wedding ceremonies and wedding receptions are always memorable at this luxurious Chicago hotel. I'm particularly interested in the Excellence Club Room Service Menu, but all menus are welcome Thanks . Rooms are spacious (1009 was excellent, with a living area, separate Wc, corridor and large fully equipped bath and shower) with comprehensive touch lighting. The Ultimate Harry Potter Experience in London, THE EDGE OF LUXURY TRAVEL HAUTE VILLEGIATURE GALLERY. I think the ladies name was Adoni. Peninsula Signature Massage - 60 Minutes. The Penisula Hotel is very great. I am glad I had the opportunity to speak with you in person yesterday regarding the matter, and that we were able to rectify the situation. At check-in, our staff will show you both how the tablets work. In-room safe The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. I included in my initial reservations notes that I needed a quiet room due to the fact that I was in town managing an ongoing family medical emergency hospitalization situation. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Late checkout was granted without demur. The place is absolutely gorgeous - bright and airy with exceptionally large ultra-modern rooms, but also elegant old world charm in the lobby and public areas. Dear Caroline S, Thank you for choosing The Peninsula as the place to stay when visiting Chicago. In-Room Amenities. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. We all look forward to your return visit, hopefully again soon! The rooms are controlled through pads and light switches that were a little "high tech" for some family members particular preference but they adapted. When you get out of the pool - as much as you try to get your kids to dry off, you are walking dripping wet across this hallway with chairs and a lobby for the spa to the bathrooms. Answer 1 of 4: Does anyone have the EPM Room Service Menu? Neiman's and Nordstrom are adjacent. Each guest room and suite is equipped with a state-of-the-art electronic system that allows guests to control guest room features with the touch of a button. This is a really excellent hotel with standards of rooms and service that lead you to think you might be in HK! Lock in the lowest price from these sites, at this hotel. The Peninsula Chicago: Excellent Stay and Service All Around - See 2,072 traveler reviews, 994 candid photos, and great deals for The Peninsula Chicago at Tripadvisor. The restaurant continues to receive rave reviews. Lock in the lowest price from these sites. We are very sorry to read that you had a disappointing experience with our Front Desk Agent not accepting your booking. To serve justice they needed to know who this . 16. I called ahead to ensure they had skates his size, and they said yes. Received the Automobile Association of Americas Five-Diamond Award (January) More, Dear paulbkk888, We are delighted to learn that you enjoyed your stay with us and our service. Peninsula Hotel ChicagoI booked this hotel using the Booking.com app and secured a very good rate for our stay. We are honored to be considered your 'favorite 5-star property in Chicago'. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. Read less Date of stay: November 2022 Value Location Service The spa area is incredible and the rooms are well appointed. We are glad to hear that you enjoyed our offerings, The Spa and rooms. Friendliest staff made us feel welcome. In 2019 The Peninsula Chicago ranked #1 Top Luxury Hotel in the US in TripAdvisors 2019 Travel Awards as well as #25 Top Luxury Hotel in the world. All the sauces were on point and the plating was colorful and innovative. More Date of stay: April 2019 View more property details, sales history and Zestimate data on Zillow. Only small minus was that our room had a connecting door that was not well insulated. Select how often (in days) to receive an alert: . We are pleased to learn that you have enjoyed your stays and are grateful to hear your comments on the location and staff. Consistently honored with the AAA Four Diamond Award, Shanghai Terrace features a menu of traditional Shanghainese and Cantonese dishes, with a modern twist. Marble bathrooms with separate shower and soaking tub, television, and hands-free telephone and radio, mood lighting and spa music Monday - Friday 09h - 20h. Gorgeous interiors with dramatic views and gracious, attentive service have earned The Peninsula Chicago the prestigious Forbes Five Star and the AAA Five Diamond Award every year since its opening, making it the premier venue for meetings and events amongst local and international industry leaders. What are the most popular boutique hotels in . 640 N Wabash Ave, Chicago, IL 60611-2726. The Peninsula Chicago Overview Reviews Amenities & Policies 108 East Superior Street, Chicago, IL 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" See all 38 reviews Room cleanliness 4.5 Service & staff 4.5 Room comfort 4.5 Hotel condition 4.5 This hotel is most popular for: Everyone Family Couples Fantastic location my favorite 5-star property in Chicago.. Go go go. We will certainly pass your comments along to our full team, as we are always striving to improve for our guests. Business center. It was . Its floor to-ceiling windows ensure spectacular views. Served daily from 1.00-4.30pm. 0.3 km from The Peninsula Chicago. Its worth noting, there is also currently construction going on inside the hotel. I look forward to connecting with you. . We appreciate your comments about our guestroom, in-room technology and service. We are delighted that you enjoyed the room, soaking tub, pool, and the service provided by our staff. /PRNewswire/ -- In a city renowned for forward-thinking design and architecture, The Peninsula Chicago continues this tradition with a comprehensive guest room. For this, the hotel credits its strong links to both the local community and international heritage. I look forward to speaking with you. Job Description. The hotel also offers a modern American restaurant, bar and lounge on a terrace, and room service. small box of 4 chocolates. We are pleased that you enjoyed your stay with us, including the service provided by our staff. Swimming lessons available We are grateful you enjoyed the tasting menu and were pleased with the seasonal ingredients and innovative plating. Most Popular. They made sure not to forget all of the details including lining up our slippers by the bed for all of us. 720 South Michigan Avenue Chicago Illinois 60605 USA T: 1-312-922-4400 F: 1-312-294-6891 . We also appreciate your comments on the dcor and cuisine. The Peninsula Chicago: Luxury accommodations wIth outstanding customer service. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. They did an extensive bread service here including a crusty and chewy baguette, a pretzel roll and a coconut and basil waffle. ft. Peninsula Suite with its own 2,000 sq. The Peninsula Chicago: Lovely - See 2,073 traveler reviews, 995 candid photos, and great deals for The Peninsula Chicago at Tripadvisor. Be a part of a Five Star Five Diamond luxury brand. . Dear Liz7231, Thank you for taking the time to share your review of The Peninsula Chicago. Credit Solution Experts Incorporated offers quality business credit building services, which includes an easy step-by-step system designed for helping clients build their business credit effortlessly. The Peninsula Beverly Hills prides itself in offering more than just bedrooms by also providing maximum comfort and all the necessities to make guests feel at home, particularly when it comes to food. If you walk west away from mag mile its a nice little area. I had a manicure while I was there and I was very happy with the service. Peninsula Academy Programs, offering unique, cultural and educational experiences. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. We are delighted to hear that you enjoyed your accommodations, our service and the location of our property. The staff at the front desk was not very friendly and certainly not welcoming. Their execution was perfect. Guest laundry and dry cleaning with same-day service, Amenities All prices are quoted in US dollars and are subject to change without prior notice. I will be sure to pass on your note to the team. Chicago, IL. Yes, pets are typically allowed, but it's always best to call ahead to confirm. The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening. Redefining luxury and enhancing every guests stay with ease, elegance and the ultimate in personalization, guest rooms and suites are able to transform into any one of 11 languages at the touch of a button, complimentary long-distance and international VOIP calls and WiFi. Forbes Travel Guide included The Peninsula Chicago on its Verified List for the Worlds Best Rooms 2019 This is a smart hotel room so at first you may be frustrated because it can take some time figuring it out. 3-hour chauffeur-driven exploration experience of the city in a MINI Cooper S Clubman for guests staying in a suite. We all look forward to welcoming you back again soon. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Encompassing 331 of the hotel's 339 guest rooms and suites, the project has introduced a host of technological solutions that allow guests to customise their experience. Tripadvisor performs checks on reviews. We were extremely disappointed to hear that you were not given the room you requested, even after discussing this with our staff. Dear lisatC7221XN, Thank you for visiting The Peninsula Chicago and for sharing your review. The Peninsula lacks honor I received at multiple competitor properties, including one in in Tokyo. Poolside breakfast and lunch are available from the room service menu before or after . It was so glorious to be here, it is difficult to explain. Service was excellent. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. 4 They arranged my makeup neatly on a towel. A woman's body had been found floating on Lake Crescent. Air Conditioning Balcony/Terrace (some) Coffeemaker (some) Daily Maid Service Fireplace (working). The floor was dirty with something that looked like black specs that were sticking to my feet. Dear Todd G., Thank you for sharing your kind review of The Peninsula Chicago! Thank you again. The Peninsula Spa Chicago - Chicago Spas - Chicago, United States - Forbes Travel Guide . The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. Monday - Sunday, 6:00 am to 11:00 pm Full IRD menu. The best part of staying at the Peninsula is definitely the staff. We are pleased that you had an enjoyable experience at the hotel. I want to assure you that your experience was not indicative of our usual level of service and I will personally address this with our team.I would like to have the opportunity to speak with you directly to learn more about your stay and the comments in your review in hopes to improve our services. Our server Ian was warm, knowledgable and attentive. Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken - Streeterville, and Joe's Seafood, Prime Steak & Stone Crab. Peninsula_CH, Manager at The Peninsula Chicago, responded to this review. By clicking "Make A Reservation", you will be directed to OpenTable, a third party website which is not managed nor operated by The Peninsula. Warm regards, Vince Reyes Hotel Manager, Hotels with Complimentary Breakfast in Chicago, Hotels near God Bless America Statue Chicago, Hotels near Le Cordon Bleu College of Culinary Arts in Chicago, Hotels near Pacific College of Oriental Medicine, Hotels near Midwest College of Oriental Medicine, Hotels near Pyramid Career Institute Chicago, IL. Heavenly quiet property. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. I will never patronize any of the Hongkong Shanghais collection again. more. I hope you will contact me directly at (312) 573 6520 or via e-mail at MaxSchroeder@peninsula.com. The Peninsula Chicago is the citys most luxurious and sophisticated hotel, offering guests Far Eastern graciousness together with Midwestern hospitality. The Peninsula Chicago has specially curated dishes for plant-based diets. Located adjacent to Shanghai Terrace restaurant, the outdoor rooftop lounge is the perfect place to savor an Asian-inspired lunch, dinner or enjoy small bites and cocktails. Website: peninsula.com. Danielle was particularly amazing and made our trip fantastic. The Peninsula prides itself in offering more than just bedrooms by also providing maximum comfort and all the necessities to make guests feel at home, particularly when it comes to food. The 15,000 square foot Peninsula Spa is Chicagos most talked about spa and fitness center. (The Peninsula Hotels) All Rights Reserved. Airport transfer/car hire This is the version of our website addressed to speakers of English in the United States. Please contact the Spa for details or you may purchase online. Our in-room dining staff is on hand to deliver dishes from an endless menu, featuring everything from international favorites to local specialties. The hotel has designed a series of programming that encourages family participation, allowing guests to discover iconic features of the hotel and explore local Chicago attractions throughout their stay. Partners are selected luxury travel and hospitality suppliers such as hotels and resorts, private villas, destination management companies, private yacht and jet operators and brokers, tourism boards and other exceptional experience or service providers. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Very responsive aircon. A lovely hotel and experience. Manicure and Pedicure. And Joy and Courtney at the front desk repeatedly went out of their way to handle every detail of our stay. Bespoke BMW house car, based on availability, for transport within several miles of the hotel Personal Training sessions available Cet htel de Chicago dispose d'un service spa complet d'inspiration asiatique, de restaurants prims et de chambres de luxe spacieuses avec vue sur la ville. Cancellation within 24 hours will incur a 100% charge. Chicago IL 60633 United States Available to all guests of the hotel, Keys To The City offers unique perks to some of Chicagos best and most popular attractions. Warm regards, Vince Reyes Hotel Manager. Complimentary 24-hour use of the fitness facilities at The Peninsula Spa The Peninsula Chicago 108 East Superior Street , Chicago, Illinois 60611 855-516-1090 Reserve Lock in a great price for your stay. The Peninsula Chicago was listed in Conde Nast Travelers Gold List for 2019 under Best Hotels and Resorts in the U.S. and Canada. 163 East Walton Place, Chicago, IL 60611. Dear Catherine1213, We are humbled to receive your kind review of The Peninsula Chicago. Dear 430catem, Thank you for taking the time to share your review. . We look forward to welcoming you back in the future! ft. condo is a 2 bed, 2.0 bath unit. The Peninsula Sky Rink, Chicagos only hotel skating rink, opens its doors each November for both guests and locals to enjoy. This is a large hotel, as you would expect, but extremely stylish and with the first class service associated with the Peninsulas worldwide. Beans are a great source of anti-inflammatory antioxidants and protein, which is key for maintaining and repairing your body. You can find chickpeas in our Naturally Peninsula lunch menu item,Saag & Tofu Chickpea Bread. Study Resources. I had high expectations for this hotel, and was not disappointed. magnificent classical style, including the 3,000 sq. Explore More Chicago Dining And I would suggest that when it is not lap swimming time that the pool attendents remove the ropes downt the middle, they just get in the way and seem like a hazard for open swim time for families and kids.they are just in the way.The staff at the Peninsula was SOOOOOOOO nice. Love when a hotel has a doorbell at each room! 2023 HSH Management Services Limited. Peninsula has always the best service, beds, food, rooms, staff, spa, amenities, location, room entertainment, A/C, bar choices, class and elegance. Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. From the traditional American breakfast to. Nuts and seeds are a large part of the diet in Loma Linda, California. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Dear Alexandra M., Thank you for taking the time to connect and speak to us regarding the service lapse. Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking an Overnight Server to join our In-Room Dining food & beverage team to achieve the company's objectives and create a memorable guest experience. The soaking tub is the bathroom was a highlight. We also appreciate your feedback regarding room service, and we are sorry to read that it did not live up to your expectations. Each room includes a temperature and lighting control console and soaking tub in the private bathroom. We are pleased to hear you enjoyed your anniversary surprise and we hope to welcome you back again soon!Warm Regards,Vincent PrioultResident Manager. The staff is made up of 37 nationalities. The Peninsula needs to call them to do this over the phone and it will be done immediately.Call 6: Called front desk. Review of The Peninsula Chicago Reviewed March 7, 2020 via mobile Excellent service staff for 6 stars hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 24-hour Room Service The weather was great all the days it was closed and the concierge said they may open Friday, the day the weather was the worst. 108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645, Lock in the lowest price from these sites, Complimentary Breakfast for Two and Daily Valet Parking. What are some restaurants close to The Peninsula Chicago? Beyond that, otherwise very excellent. Show Prices. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. The Peninsula Chicago Jobs Search by Keyword. Pierrot Gourmet: A European-style caf and wine bar with alfresco dining in the summer. Dear Tng , Thank you for your kind recommendation of The Peninsula Chicago! 452 Bowes Road, Unit 9. Extremely comfy bed. Concord, ON L4K 1K2, Canada. MLS # 11715966 They did not smile and acted more like a receptionist at a law firm than a 5 star hotel. The natural light and warm colors combined with dark wood accents make it feel simultaneously airy and cozy. We were delighted by the end of summer-season ingredients. Outstanding electronics in the, Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The Little Bakers Class allows children to spend several hours with The Peninsulas pastry team creating and decorating treats; Chicago by Air and Water includes a private helicopter ride over Chicago, a Sea Dog boat cruise on Lake Michigan and more. We stayed for our anniversary and everything was perfect. Private party contact Amanda Ashtari: (312) 573-6968 Location 108 E Superior, Chicago, IL 60611 Neighborhood Gold Coast / Streeterville Cross street Michigan Avenue Parking details $28.00 flat rate for dining guests with validation from restaurant Public transit This 4-star hotel offers a golf course, concierge service and a special menu on site. This hotel is definately not worth the prices they charge. Bespoke BMW house car, based on availability, for transport within several miles of the hotel. Very well maintained and appointed room. Valet parking The spreads for the bread were great. It is wonderful to hear that they made a memorable impact during your stay, and the teams will certainly be recognized for it. We apologize once again for any inconvenience. We truly value your remarks on our detailed service and dcor. They also did not bring 2 new dishes. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. Studio for stretching, exercise classes and yoga Luxury accommodations wIth outstanding customer service. The service did not live up to it's reputation or 5 star rating. We look forward to welcoming you back again in a few months. The Peninsula Chicago Select venue Learn how the Cvent Supplier Network works 108 East Superior Street at North Michigan Avenue Chicago, IL 60611-2508 View gallery (12) Overview Meeting Space Guest Rooms Nearby More Overview Chain The Peninsula Hotels Brand The Peninsula Hotels Built 2001 Renovated 2016 Total meeting space 15,973 sq.