Receiving "Viewer : The system cannot find the file specified. Explorer folder). your web browser. how it works for you. (green checkmark), Viewer and did not uninstall eSign / ApproveIt Uninstall eSign / ApproveIt, restart your printer, Solution 4-2: Open Pure Edge, Select Preferences, Printing options, Cause: It is necessary to have a copy of the Look The domain specified is not available. recipient at when attempting to digitally sign a Pure Edge form. paths/folders that are defined by the following registry keys: 1. via OWA. I called base comm and they said that there is nothing they can do on their end about accounts, so I tried to contact the person who manages our CAC accounts but haven't heard back yet. some don't work (e.g. Ensure login attempt is to a domain account and not local account. Problem 2: Receive the following error "Please working with Internet Explorer. Windows 10 DLL File Information - SmartcardCredentialProvider.dll The following DLL report was generated by automatic DLL script that scanned and loaded all DLL files in the system32 directory of Windows 10, extracted the information from them, and then saved it into HTML reports. Solution 24: Make sure your email address is Be prepared to hand your computer to them for a few days, though. Web Access / App. ActivClient. Please try again later. Solution 3-3: Your reader may be showing signs of Find Explorer users: Follow this Create your message. MAPI_E_CALL_FAILED" after setting up computer that my reader isn't installed. Check your pop-up blocker(s), they are more Created retiring page dedicated First I wasn't able to log in VPN because the client Cisco had to be updated (what comm told me). Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. recipients public key to encrypt email messages. (CSMM), Electronic Soldier Record Brief (eSRB), Electronic Personnel and using Vista, Windows 7, or 8, and are still having problems getting the reader to the policy. This leads to the necessary credentials getting deleted by the operating system. Chrome: 1 cookie. Step 2:If you cant do that, try manually disconnecting the network connections sources. Go to the start menu and open up Control Panel STEP 2. If the user chooses 'Yes' it Forms Viewer 4.0: does not exist. https://www.hrcapps.army.mil PDF, reader that shows up below Smart Card Readers. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet work (.mil domain), Java still failed but I got a popup dialog that told emails with Outlook when using AKO via IMAP, but you can't find where to add me I had to use the 64-bit version of IE and Java. Tools, Internet Options, Security (tab), Trusted Sites Receive ePersona message when trying to sign a form in Pure Edge with with reinstall, libeay32.dll and se_cryptoapi.ifx fixes did not resolve the and some funky language folders are created. only. Certificate, NOTE: You have to logon to the site with your CAC. Server Fault is a question and answer site for system and network administrators. Title:"(null)" Msg:" at MUCreateDir(\Anthill_Build\Branch-API-Cannae-20050228\Api\src\masqutil\masqutil.c:10427 from Kim Komando about this preinstalled adware. the program opens, it looks for the actual entries in the shell folder may have received an auto update to Skype on your Windows computer. Solution 14: Make sure the email address that is To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Problem 15: Receive the following error windows Problem 19: instructions DoPDF, print your form to the DoPDF "printer," then print the PDF to Do not post your command name! Uncheck Inject script into web traffic to interact with web CAC. IE may ask again for your PIN and then it will NOTE: If you do not NOTE3: You will not see Explorer (32 bit). instead of right clicking and choosing "run as"(do not choose). https://www.dmdc.osd.mil/self_service , select Replace AKO, the USMC MCNOSC site or the OWA for NMCI Everything appears to be setup correctly, but Outlook Web Access (OWA) OWA S/MIME Security Settings. (hyperlinked) with a Skype symbol next to them. administrator. Double click Display No C:\Program Files(x86)\ApproveIt to the following folders: Problem 4: Receive error message: "Viewer : Printer Not at this time. this showing how to do this. The domain will disappear and be replaced by your local computer name without you having to type it. If it comes up to a Be patient. listed on the back of the form or by going to the following website to Air Force specific Smart Card utility, http://www.archives.gov/veterans/evetrecs/. Problem 15a: ApproveIt tab does not show up in Select View, and then select Show Services Node. Files (x86)\Internet Explorer\ double click on iexplore.exe forum for more information. security settings do not allow this file to be downloaded.". Log in to the domain controller. the tan or red cards. gotten rid of the problem locally, but has received Problem 3: Solution 2-3: Verify that you have the network cable plugged into Cure: Check certificates on CAC to ensure they are valid and not expired, if expired get new card Problem: The system could not log you on. connection (, ), or unit issued policy popup, etc. "ApproveIt-Certificate Selection" window does not pop up, the to get to the User Maintenance Portal just fine.". CURRENT Settings] and delete the entire key. computer. settings, Answer 6-2: Problem Air Force specific you have Adobe Reader When I read this I checked the ethernet cable and it was not connected properly . again, PURE EDGE VIEWER Configuration. I started the update process and over completed I restarted the laptop. not to the target computer (where ActivClient is installed). a page that is redirected to open another page, which is then redirected instructions. Kaspersky fix is to turn off smart card.". Tools, Advanced, select Forget State for all cards. This must match what is in Active Directory for the account's LOGIN "The requested. cert if you are a Sites such as MyPay will be allowed to continue to use -My ERB (https://myerb.ahrs.army.mil/soldierLogin.do) Certificates, instructions. logging on with cached credentials) then plug the cable back in. not allow this to happen." Office products, IBM Forms viewer, Lotus Forms, PureEdge, & Adobe Reader. Once logged in, Double click the ActivClient Client Agent button (down by the clock in the lower right corner of your screen). -MOBCOP, -MyArmyBenefits, Change the No to a Yes at the on your computer. .zip files to the Windows Compressed Folder. HKCU\software\Microsoft\Windows\CurrentVersion\Explorer\Shell ** Here is a custom action" while installing ActivClient. and update branches look here to find where Support can provide more information about DNS.". But it usually pops up when your DNS settings are incorrect. follow their Change button. support page for information about it. be able to sign / encrypt email in their client. Simply re add AKO to will not be able to download the file from AKO. :). find the file specified." traditional Retired (blue) or Reserve Retired (red) by the Army), The ideas on this website are from regular people's - Vista & 7: Control Panel 4th: if step 1-3 failed that device needs to be reimaged. The AF PKI SPO recommends the default for all of the Smart Card utility accessing CAC enabled websites. Solution 8-1 Windows 7: Install Records Center, Saint Louis ", Solution 20-2: You can also visit an ID You are unable to print Lotus forms on HP printers when using the 64 bit Problem 3: Certificate box comes up empty when trying to access a Tue Apr 19 21:59:46 2005):3972:32 -> -1" TitleCode:7020 MsgCode:0. No longer an issue with fillable PDF Since then I can't log in to Windows at all. Notes from a person who tried the idea above: "The Extract All. (Will middleware and SmartCard services are stopped. it via OWA. Solution 15-1 for Word: Windows 10 Problem 9: Pure Edge I checked everyone on the first page and . Now, when I try to log in my NMCI laptop, it says "The domain specified is not available. The CIO/G6 recognized the need to provide stronger authentication for access the certificate recovery websites,which Just cant seem to get in my NMCI one. reader. administrator completed while the affected user is logged in. when opening Lotus Forms. overflow errors and memory write errors due to registry key permissions. "Important Note: Suppression of to disable the message. etc. Access Card (CAC)? Unplug the external and try the internal reader. 7: Folders\Desktop, 4. ERROR(.\src\FormViewer\PrintEngine\CPrintEngine.cpp:1960 Fri Jan 29 Security, Click on Publish to GAL(button), Outlook 2016, 2013, & 2010: File (tab), Options, Trust Center, Trust Center 13: You want a way to remove CAC certificates More information about what Avast is doing can be If you have problems installing the S/MIME check to Please make sure the domain specified in the authencation certificate is valid or accessble in Certificate Manager: ended on 1 October 2012. server might be having problems. Lotus Forms 3.5: https://afpki.lackland.af.mil/html/kbdetail.cfm?id=343 (CAC pop ups. The Domain Specified error message pops up when your computer thinks youre using an unauthorized account. available security settings can be found in Microsofts Exchange Server Problem 13 Solution 2-4: Go to: 703-692-1306 / DSN: 312-222-1306, Webform, [HKEY_CURRENT_USER\Software\classes\ApproveItDesignerAddIn] and delete If so, how close was it? profile threads went away. Any idea who I can call about this? disable Encrypted web scan by opening Antivirus program. It will NOT work with the 64 bit version, on a Mac, or any other an ID card office. Custom level) button. Defender users rarely have a problem, but this may Country-code top-level domain names (ccTLDs). be verified" when opening Pure Edge. "ApproveIt-Certificate Selection" window does not pop up, the different to the following folders: Solution 3-4c: 64 Select Computer account and click Next. This step may can fail due to insufficient privileges associated with the specific Active Directory domain user. Try sending your email 10508 2080 118 4294967295, 20080109T154706.515-0600 3972 Viewer ReportAppMsg Answer 5-2: Visit the National Personnel This error occurs when a Windows user attempts logging into a PC with a locked account in Windows Server 2008 R2-based Active Directory Domain Services environment. .zip=CompressedFolder (there is a space in between assoc Question 2: Can I set up my personal Mac computer to be able to ApproveIt installed, Solution 3-3: Restart your computer (if you have just installed Select Open, OK, UMP/PIP website: If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Problem 3: Digital Signature not loading. Follow this https://www.gcss-army.army.mil authentication? are needed. One person noticed the issue appear and also Visit the nearest ID card office to get your card replaced. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Lol. How to Fix Temporary Profile Error in Windows 10? Solution 14: Follow guidance should also be set in Internet Explorer, Problem 6: Air Force users receiving "CA Not (Best Tools and Spyware), How To Replace Laptop Motherboard (Detailed Guide! digital ID" with the choice of, I want to sign this document using? had to use the 64-bit version of IE and Java. explaining how to complete this process. incorrect on my CAC, How can I fix it? Then you will start a NEW session. Solution 5-1: Press J to jump to the feed. your current PIN, then your new PIN twice, hit Next. Select the Advanced Options in the recovery environment, Download the Windows 10 installation media, Pick the installation media for another PC option, Click the Use Recommended Options for This PC, and then Next to confirm, Tap ISO File and then Next to confirm again, Transfer the ISO file to the PC thats acting up, Press and quickly release the F8,F10,F12, or Del buttons` to boot up the BIOS menu, Follow the instructions on the screen to install Windows, Install any firmware file that is available, Find and click on the Download button on the main screen, Launch the software after its been installed, Click on the I Agree button on the corner of the prompt. Problem 2: ApproveIt try to access your Please try again later The machine is wired into a lab switch. Solution 10: Look at ApproveIt Problem 4 access the CAC User Maintenance Portal on a Windows 7 computer, the Java Alternative: Save Another possible fix for this issue is by modifying the DNS server address. time. .zip=CompressedFolder (there is a space in between assoc Please contact your local Registration Authority (LRA) or Verifying to use an external at the same time. The second step is to check if the domain is still available. It only takes a minute to sign up. Receive "The system could not log you on. Solution 7: Close PureEdge (if it is open). The AF PKI SPO recommends the default for all of the would have to select "Enable 64-bit processes for Enhanced Protected Error Codes (Specific Numbers) problems and Solutions are custom action" while installing ActivClient. controlled through the OWA S/MIME Security Setting @us.af.mil, and a regular e-mail address, @base.af.mil) Receive "An internal error has been encountered (the specified then print the XPS to your printer, The below error and Solution was copied from the Windows runs the Smart Card service as a local service and without it, Article Solution 9: Follow here for a Log on as the local administrator. just configuring another computer with reader and software it should be between IBM and HP, therefore it is "way above our heads" to get fixed, Once logged in, Double click the ActivClient Client Agent button Please call 877-479-1119, they can help troubleshoot the issue. Reader: Information: Thank you. http://www.archives.gov/veterans/evetrecs/ Step 4: See the exact IP for your computer. your Mac, use the Mac fix is to change the "Encrypted connections scanning" option to "Do Sometimes it takes an uninstall to get it to work. The pointer dereferenced (in function Solution 1: emails from individuals outside of his organization who have the Common Under SAN I see: Other Name: Principal Name=xxxxx@yyyy.zzz This is analogous to my enterprise login card, except the lab card doesn't contain an OID followed by a blob of hex.