ft. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. Compressor number TCA38151706? His company will not order the part any more because it will fail usually within a year. I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. I purchased this POS from a Sears store and it failed three months in and has continued to fail. Not sure I'd purchase anything from Sears. Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. Both read 60' Fahrenheit. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. I went thru cleaning vents in back, resetting Refrig per instructions. You can remove tube and unfreeze and replace and it will freeze back up again. That warranty will cost us $600.00 a year. now take that same 1000 lbs and put it in a car. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. replaced the compressor and $959 dollars later it started to cool down again. The unit went out last week. We are still waiting for repair. $1,000.00 to repair (paid $2,500 for the refridgerator). Model Number: 21Cu.Ft. 2015 Kenmore Elite Model 795.72483.410. I requested to speak with supervisor. There has been smoke damage in a few incidents, but the companies involved state they are not aware of any injuries. From everyone's comments it sounds like quite a hassle to try to get it repaired. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. We have had two technicians out, one put freeon in but it seems to run all the time. History would suggest that we will be in the same position in another 6 months down the road. Now I'm reading about faulty compressors and other things. Here for almost 3 hours, on his phone for 3/4 of the time. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. Sears could not provide a repair timetable. Bought my Kenmore Bottom Freezer refrigerator Model 7957249 on Dec. 24 2017. This 10 day wait was supposed to be and "expedited" appointment. Well now it has stopped working and we can't even find anyone to come out and service it since it's a Sears Kenmore Elite! We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. The ice maker stopped working, froze up. Can't get service call from Sears until July 8th. My husband can't fix it. All meats, and some vegetables going baby ever since. 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. Initially I was told the technician could not be booked until July 28, but thankfully I checked 10 times a day or more and was able to grab an earlier date due to a cancellation. A: Your Kenmore refrigerator should still work. Refrigerator stopped working March 2020. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. After leaving the refrigerator compressor did not reach the point of cooling or freezing. This is a faulty design problem and I would like a better more reliable replacement. It is August 31, 2022 and it is now dead. Right out of the box the microwave was broken. After reading what everyone has gone thru, I dont know if I want them to come out now. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. Best way to make something use less power is to make it smaller, only problem is the load doesn't change. I want a new refrigerator, from all comments it seems that the problems have only begun. I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. Only the compressor was covered. But he didn't bother to check anything - same "not cooling" is happening. 210) everything was good until 4 months ago when the ice maker stopped working. Repair finally came. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. Through the model number he determined it was made by LG in South Korea. We called Sears and they will work on them, but we have to wait a month and a half for a repairman to come out. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. My repair guy told me there was a civil lawsuit going on. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. Service center in Philippines was awful. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. In addition, I lost approximately $200 (or more) in food. Since you paid for an extended warranty, Sears should . If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! Had it repaired after waiting approximately 3 mos for warranty service. Wow, I am distraught. I purchased a new Kenmore refrigerator in 2018 and on July 27,2022 the compressor stopped working, 2 months after our warranty expired. We had no problems with it until January 2022. Called sears and they suggested I buy a Service plan to save 50% on repairs. I have model number LMXC23746S. I said no way, I PAID for that feature and how could they tell me sorry? Been going back and forth with Sears but basically I out almost $1000. We tried cleaning the coils and is still didn't work. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. What the heck do we do in-between. I discover that this KENMORE ELITE name, which I know and trust and buy for its quality and performance and durability/dependability , is just on the outside when its actually an LG. I just want my ice maker fixed and tired of mopping water that leaks through the dispenser, that is going to ruin my new floors. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. How can I get redress? I Called repairman cost me $98 for him to come out and check it. Be the first one to find this review helpful. Paid $89 for service charge. We bought the Elite in 2014. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. Step 4: Clean the Compressor. In May 2019 the compressor leaked out all the Freon. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. Most common Sears Kenmore Elite refrigerator parts that need replacing. What??? GREEDY SAPS! Was told there was nothing that they could do. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. Sears Warranty Repair-Tech. Obviously, nothing has been done to resolve this problems over the years. Every time I call I get the run around between departments. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. This Refrigerator quit working on 2/23/19. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. I notice this is only for the 3-door models. I will never buy another LG product or recommend it to anyone. This is how we found out that the fridge quit working. Purchased LG Kenmore Elite refrigerator in July or August of 2013. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. I did pay for extended warranty service knowing these French door refriges have issues. I worked fine until Sept of 2022 when it stopped cooling. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite Trio Three door refrigerators. The measurements for the Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75. High-level performance from this low-cost Kenmore freezer fridge. Purchased a Kenmore Elite Refrigerator in 8/2016, the compressor is out at exactly 3 years. Bought a Kenmore Elite (model: 79572489411) bottom freezer in 2016. Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. The control panel went out the first year and then October 2, 2019 the compressor stopped working. I have lost all confidence in LG and their Sears repair techs. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. Main Category. I have photos. We purchased May of 2016 3 years and 1 month later compressor dies. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. I lost all of my meats and everything inside had to be trashed. He then told us that we were expected to pay $99 for the visit, plus $146 dollars because the repair job exceeded the $500 limit. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Estimate he gave me for parts and labor is $1,100. We had to pay $630 for the labor to have it replaced. Last month June 2019 our freezer stopped working. Looks like we are screwed based upon all of the other complaints I just read. All lights work, water dispenser works, but not cold. Ice Drop Refrigerator Water Filter Compatible with Kenmore 9083 09083 469083 469020 . I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. Kenmore Elite 795.7103 Series Use And Care Manual They ultimately said there is no technician in my area that is available. This is unacceptable! I was trying to get a expedited dispatch. He did say that I have a lemon, and that Sears won't do anything about it. Only part is covered under warranty. Our fridge went out 1 year 5 months after we bought it. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! LG service is no help they are stating unit is out of warranty. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. No longer under warranty. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. Compressor died this weekend. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. We contacted sears and was told that our warranty had expired. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. They should have notified their customers of the recall and replaced the compressor. There has been multiple recalls, lawsuits etc for years. We can't go 5 weeks without a refrigerator. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. How can I get in on this lawsuit. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. He recommends Frigidaire only and the high end which is Electrolux. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. The food heated up and I have thrown everything out as it could be dangerous to consume. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . My compressor went out in Kenmore Elite. - Refrigerator - iFixit They finally sent a repairman that took the entire microwave apart and basically rebuilt it. This piece of crap refrigerator in total cost 775.00 a year to own. The first is model# 596.72003016. This 21.9 cu.-ft. (claimed) side-by-side Kenmore . Service terrible. Purchase in July 2017. I am highly disturbed by this. To repair will be over 1200. Called some else that addressed in 2 weeks. Purchased a Kenmore Elite (LG) in 2014. no wonder SEARS went out of business!!!!!!! We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. Compact Refrigerator - Silver. Fridge quits cooling and freezing. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. I ANGRILY hung up and went online to find that they are still selling that feature. This is around 2 years and 1 month. I believed that Kenmore was one of the best now I believe they re the worst. Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. I found out from Sears Home Appliance guy that it is the compressor. This cannot be right! I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. Compressor went out, now July, 2018. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. Purchased my Kenmore refrigerator ( 795.72493.611 ) less than two years ago and it died. 3. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. Purchased 5/10/13, and we have had to go purchase another refrigerator. Can't believe they are getting away with this issue. Beautiful. ft. 2-Door Compact Refrigerator - Stainless Steel. Repairman came and steamed all of the ice off of the back and put it back together again. I read in the other comments that these LG's were made in Korea and they were meant to run on butane not Freon is that true? I have the same issue as many of the above individuals. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. Ice maker went out within 2 years. LG said it is not under recall. Sears, BEware i will be filling a lawsuit against your company once all this settles. It's only 3 1/2 years old. We lost all of our food! I currently have Mainteance agreement and they have failed to repair my refrigerator. Good grief. When I called Sears, they were not the least bit helpful. We have been living out of a cooler for more than two weeks. Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. I finally somehow was able to get an appointment scheduled. We purchased our Kenmore Elite 75043 24 cu. It's a side by side. We purchased our Kenmore elite refrigerator which we discovered is really an LG in December 2017. Well I thought I bought a reliable Kenmore fridge? What a rip off, these foreign products are to the American Consumer. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. Vicksburg Junction, Arizona. ft.). In addition to a small freezer we had to go out last night to purchase a small refrigerator. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. Purchased a Kenmore Elite two door with a lower freezer unit. 5 years old Kenmore elite mod 795.74027 compressor quit, repair man said don't fix, nothing but problems not worth 800 to 1200 to fix he said buy whirlpool the Kenmore is LG. Haven't owned more than 5 years. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. I can't pay $500. After seeing the list of compliant this is what Sears & LG wants! The Kenmore Elite 30.6 cu. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. I am guessing it will be $350 on labor based on Sears estimate. My elderly mom purchased her Kenmore Elite model #795-75043610 in November 2018. The next day items in the freezer were beginning to defrost. The ice maker stopped working, froze up. My Kenmore Elite 74015 30.6 cu. My daughter bought a Bottom Freezer Refrigerator 12/2017. I think they knew exactly what was going on and I am ready to fight for what I think is right. I would also have to pay the labor charge in excess of $300. We've had frosting problems and ice maker problems. The compressor is still covered, but they want over $400 to fix it. Would like to know what if anything is being done about this??? I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. I need to prove this is a larger issue then just me! Bought and installed new from Sears in 5/17. ). Sears Kenmore Elite refrigerator is a lemon. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. But just want to let everyone know what a defective product this is. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. Set up the system and said there is no pressure. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. Please help! He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. Sign in Submit a Complaint. The $2000 Kenmore fridge Died in the 19th month! Do I qualify for the class action suit? Nope, didn't have $ to get fixed. First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) Now, unplug the refrigerator's plug from the wall outlet. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. My question is, it is a recall for that door condition. My research shows the class action lawsuit was settled in January. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. They would not take responsibility and would not put me through to Customer Relations. My question who is going to help me? On 1/4/2015 we purchased a Kenmore Elite bottom freezer refrigerator. Sears Kemore Elite refrigerator w/LG compressor - 79574025410. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. I just had the same issue as Jayme. The ice maker broke within months and they fixed it. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. Sears refuses to honor warranty because we had someone else look at it first who told us the compressor is bad. A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. Kenmore Fridge is Not Cooling. Kenmore elite refrigerators model number 795 - Best deals on refrigerators What to Do If You Don't Win Your Kenmore Elite Refrigerator Lawsuit #2. Lg said we had to contact Sears. Sears / Kenmore Elite Refrigerator I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. I would like help from anyone this was a 3500.00 refrigerator. Kenmore elite refrigerator compressor bad, company wont repair or replace. 79574023411 Kenmore Refrigerator Parts & Free Repair Help On the given day and time, the technician was late to the appointment, he did not call or text. I have been calling every week trying to schedule a Technician to check it out. I called back explained everything once again and LG rep says they had to call repair service to verify what actually was the issue. This makes it he second one I have bought in the past 10 years. I am not sure what the point to all these complaints if we can't get anyone to listen. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. We were able to finally get a replacement fridge in June 2016. To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". I bought my Kenmore elite model 795.75043 last November 2018. LG KNOWN by another nameKENMORE ELITE. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. I have the LG Studio, serial number LSFXC2476S, which I purchased on 8/27/16. I don't have the money. Fingerprint Resistant. It stopped working May 2015. Model 795.73133.410. Never buying a Sears, Kenmore, LG product! These kenmore elite refrigerators model 795 recall are energetically classified based in the percentage of consumption they have for the average. Having to pay for the tech to install the new compressor based on their warranties. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. The compressor motor was very loud. What scam on the American Consumer this has become. There is a class action lawsuit inquiry that everyone needs to sign up for. Sears Kenmore refuses to honor the warrantee specified in my owners manual. LG has scheduled repair FOUR days from now. This item should have been recalled. Bought a Kenmore Elite, model # 798.73153.610 from Sears. compressor/sealed system has failed. 136,734. and $100s of dollars of food each of the 3 times this compressor went out! The refrigerator model number is 79574023412. Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. LG model LFX29927ST. The sell crapy items and don't offer support.