Older person's bus pass | Leicestershire County Council Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. 3 Post office. http://www.nowcard.org/nowcardfaq.asp#FAQ23. If you have any questions, please contact Essex County Council by calling0345 743 0430. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. This form can be completed and returned in the envelope provided with your form. Collecting an application form from your local library. You can find your renewal code located in the box towards the bottom of your renewal letter. This cookie is set by GDPR Cookie Consent plugin. N94. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. If you email us please confirm your date of birth and current address in the email so we can fully check our records. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. If you move address, update the details on your bus pass at least three weeks before the renewal date. for staff to amend your details and arrange for a renewal pass. Renewing a disabled persons bus pass | East Sussex County Council Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Bus Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. No, your bus pass cannot be used on National Express services. My new bus pass will not work when I place it on the smart card reader on the bus. This Newsroom - New bus pass to be renewed automatically If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. What type of medicine do you put on a burn? Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. I currently have a disability-related bus pass with companion entitlement. What should I do? What should I do? The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . I am an age-related bus pass holder and my current bus pass is due to expire soon. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Higgins, Telford & Wrekin Councils Customer Services Manager, said. You have moved since your last bus pass was issued and not informed us. Some bus services are changing. Apply for your bus pass by visiting the GOV.UK website. In London, you can use your card on buses but not on the Underground Train services. Can I use my disability-related with a companion bus pass in other parts of England? Copyright 2023 Wisdom-Advices | All rights reserved. You can apply for a disabled persons bus pass if you are a Medway resident. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. NoWcard: Renew Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. For further information see www.gloucestershire.gov.uk/fairprocessing. Will receive a renewal form, as evidence is required to obtain a new pass. I have applied for my new bus pass, what should I do with my current pass? If your pass has already expired you can still renew your bus pass. Other Scottish passes arent accepted on the trams. Renewing an older persons bus pass | East Sussex County Council current pass expires so pass holders dont need to do anything, just wait for a Disability-related passes can be valid for 1 - 5 years. My age-related pass has now expired but I have not received a new one. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Apply for or renew your bus pass. You do not need to reapply for your bus pass. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. All rights reserved. We send out renewed passes by the end of March. What do I do about my concessionary bus pass? Renew a bus pass | Apply for a concessionary bus pass - Medway 4 Apply online. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. For Seniors, pricing is as follows: One-way fare: $1.00. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Have you moved? Please note you will require your customer number to complete the form (This can be found on your renewal letter). Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Renew an existing pass | Transport for Greater Manchester You won't need to renew your bus pass when it expires. These are mostly people who have held a bus pass since at least 2008 and will now be . You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. The list of these services is on the GCC web site, under Transport. Apply for a new age-related pass. If you cannot apply online for any reason please contact us. If you've had a concessionary bus pass for the last five years, you might . Alternatively you are able to renew your vouchers online. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Our Age-related passes will be valid for five years. If you have an older person's pass that expires in the next two months renew online with the following links: -. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. You can make updates to the following details before your bus pass renews: your appearance. For further information see. Passes that were automatically renewed should be received by 1st March 2023. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. five years It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Age-related travel pass - Norfolk County Council Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Can I use my pass on Trains? Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. You should continue to use your current pass, but then cut it up once your new pass arrives. There is no need to contact us until we get in touch with you. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. What time can I use my bus pass outside of Gloucestershire? pensioners. Login Or Register | Lancashire County Council Bus Pass Applicants can enter in their postcode online and will be given the contact details of their local council. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. I have not had an automatic renewal what do I do? If your pass has been stolen, you should call 0345 200 0388 to replace it. If you have not received your renewal form, please contact our information line on 0345 600 0659. As a general rule, it is usually cheaper to call during the evenings and weekends. For further information contact: The National Rail enquiries telephone number is 08457 484950.