WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Alternatively, you can send us an email at Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. hours. Singh Cassidy will be based in StubHubs San Francisco headquarters. This article was co-authored by wikiHow staff writer. To subscribe, click on the button below and copy the URL into an RSS reader. Picking up your tickets at one of our Last Minute Service Centres? Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. StubHub She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. We'll do our best to get back to you in the next 24 Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). 2 if you have questions about buying tickets. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. The contact number is only for US and Canada. wikiHow is where trusted research and expert knowledge come together. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Office StubHub 4 if you have questions about listing tickets. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. All Rights Reserved. Email Address. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. Open our virtual assistant, click on "Contact StubHub was a brand I knew and loved. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Somehow, Id have to navigate us through it. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. customersupportuk@stubhub.co.uk. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. This article has been viewed 52,013 times. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. eBay Completes the Acquisition of Ticketbis The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. NYC Flagship Office - Stubhub. 3 if you sold tickets already and have an issue. Every order is 100% guaranteed. StubHub Corporate He was thrilled to be buying his old company back fourteen years after hed left it. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. StubHub: Employee Directory | ZoomInfo.com StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. All rights reserved. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. WebNYC Flagship Office - Stubhub. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. AtStubHub, our mission is simple: help fans find fun. Search through past posts using the search bar at the top of the forum page. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. StubHub Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. WebGet in touch with us today! Oscar Ferruz Director of Supply, Primary and Operations. Our RSS feed includes all eBay news articles published on this website. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). StubHub Phone, Email, Address, Customer Service Personally, though, I found it disappointing. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. WebStubHub has 21 current employee profiles, including Founder Eric Baker. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. Stubhub serves customers worldwide. StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. Terms of the deal are not being disclosed. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Enjoying This Built In Excerpt? About us : StubHub It The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. StubHub Join the list. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. Luckily, weve compiled (and tested!) While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. StubHub StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. WebHow To Contact StubHub Corporate Office Headquarters. Corporate Phone Number: 1-415-222-8400. For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. Sukhinder Singh Cassidy Named President of StubHub StubHub - Wikipedia These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. If a crisis like this had hit us earlier, wed have been in better shape to weather it. Buy sports, concert and theater tickets on StubHub! For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. How do I ask Stub Hub to list an event for which I have tickets? Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are.