11922 reviews. The spa is open daily. Walked along the seafront into Alcala easy walk from the gardens or the hotel reception. The Gran Melia in Tenerife was absolutely beautiful. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 1.052 evaluri. Guests can enjoy alfresco dining (weather permitting). Kind regards, Manuel Barrios Guest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view. This is the version of our website addressed to speakers of English in United Kingdom. Is parking available at Gran Melia Palacio de Isora? 2 gripes are fold out bed was horribly uncomfortable . This hotel is located 34km from Tenerife South Airport. Please see our partners for more details. Reviewed 6 February 2012. Kind regards, Manuel Barrios. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. Which popular attractions are close to Gran Melia Palacio de Isora? 8 / 10. For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM. Lovely hotel a, Dear guest JO2003, Thank you for choosing Gran Melia Palacio de Isora for your holiday at Tenerife and for the time spent to share your review. Just had 12 days at this hotel, went last year and liked it then so just had to return. Free breakfast isn't provided at Gran Melia Palacio de Isora, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 10 for children. Gran Melia Palacio de Isora. This property has signed the UNESCO Sustainable Travel Pledge. We are pleased to know that again, you have enjoyed our facilities and service. Tubbataha Reef Marine Park *Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Reservations are required. Kind regards, Manuel Barrios Guest Experience Manager. If the system detects something that potentially contradicts our. Visited this hotel 27th-3rd march from the moment we arrived it has been exceptional the staff food and the entire hotel is wonderful couldnt fault it. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. This hotel offers two a la carte restaurants within the RedLevel area and five a-la-carte restaurants and one buffet restaurant in the main hotel. BRILLIANT. Constructed around a fountain-filled courtyard that makes you feel as though youre breakfasting in Barcelona before spending the day pool-side. See more questions & answers about this hotel from the Tripadvisor community. Huge complex;luxurious yes but too big and too impersonal.My wife and I paid 3000 for 10 days all inclusive. We are glad to read that our exclusive facilities and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday. The Spanish sun cannot compete with the warmth of those working at the Melia Grand; their welcome and hospitality was world-class and one of the main reasons why we are determined to return. Immerse yourself in calmness at the vast lagoon pool whilst soaking in the stunning views of the far-reaching . See 12,435 traveler reviews, 9,128 candid photos, and great deals for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. RedLevel at Gran Meli Palacio de Isora - Tenerife: Great stay for Honeymoon in GRAN MELIA RED LEVEL - Read 2,665 reviews, view 2,782 traveller photos, and find great deals for RedLevel at Gran Meli Palacio de Isora - Tenerife at Tripadvisor. Dear guest zohebb135, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday and for sharing your review through TripAdvisor. Share. Youre not relegated to a limited menu but fed ridiculous quantities of all thats available: ceviche, steak, freshly-caught fish. Luxury hotel with Arabic influences and views of the sea and mountains; We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. The food was amazing, the entertainment and facilities was excellent, the greenery and gardens were beautiful, and it had an amazing lake filled with all different fish which our daughter loved to watch. Special requests can't be guaranteed and may incur additional charges. Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. Activities were there everyday tried the pilates, yoga and paddleboarding. I think we will try for the red level next time see what thats like.. Dear guest Dan McGoverne, First of all, I would like to thank you for choosing Gran Meli Palacio de Isora for your holiday in Tenerife. There are 7 onsite restaurants, offering options like international cuisine, a poolside location, and garden views. My fiance treated me to a weeks stay at this hotel, and I've got to say, it's the best hotel I've ever stoped at, and that's the honest truth, the service was exceptional, every time we walked past a member of staff, they went out of their way to make us feel welcome. No idea why anyone would all inclusive at the rate they charge given free wine breakfast lunch and dinner but this suited us fine. We truly consider all your comments and of course, we hope to welcome you back to your home in Tenerife. Are pets allowed at Gran Melia Palacio de Isora? Had a room on top floor (5) and there is the wall that people have mentioned. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. There was lots of storage space which was great, the kitchen area was also really handy, we were in the Alcata building which was lovely and quiet, The hotel facilities were great, both the Italian and Asian restaurants were exceptional, Everyone was catered for and the buffet was also a really good quality with a large selection, The all inclusive option was a little confusing about what you could have where but we soon figured it out, the kids activities were great. Own or manage this property? In addition we genuinely appreciate your kind words about our staffs aim and entertainment. It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. It is the staff and the music that make this hotel so magical. We are looking forward to welcoming you again soon for another amazing stay with us. I opted for half board and was not disappointed. Facilities are excellent, entertainment very good and the staff were outstanding. Enjoy free WiFi, 3 outdoor pools, and 7 restaurants. Find out by consulting on the website of each hotel. Send me emails with travel deals, special offers, and other information. , High-speed internet access We have stayed in many five star hotels in Tenerife but no other hotel has managed to match the Gran Melia in terms of facilities and service and as a result it has become our favourite hotel in Tenerife. These rates include onsite meals and beverages, and may include taxes and gratuities. And its great to know that when you book a package holiday (including a flight) through On the Beach, every part is financially protected by the ATOL scheme. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center. Indulge in an oasis of peace on the coast of Tenerife and savour life's little pleasures. Red Level guests have the option of staying Half Board, Full Board or All-Inclusive. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Dear guest zohebb135, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday and for sharing your review through TripAdvisor. This meant we did not need to race out of bed to secure a. Dear Marcella P: It is a big pleasure to read your nice comment referring your last stay with us. Du kan f Genius-rabatt p Gran Melia Palacio de Isora Resort & Spa! Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). We will do the same next time. Our main aim is our guests hapiness so we woulbe be more than happy to assist you with anything you need during your stay. The team at the Kidz Club are amazing. Gran Melia Palacio de Isora offers through its 7 restaurants and 7 bars delicious international cuisine for you to enjoy an amazing dining experience without having to leave the resort. Check in very speedy and a warm reception. And to Roberto at Nami restaurant who was amazing at accommodating us. Also you may rest assured that I will forward your kind compliments about our service of excellence to the rest of the team, who will be glad to know that our aim to service was appreciated. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Your comments will help us with our continuing effort to assure our Guest Satisfaction. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). We have stayed in many five star hotels in Tenerife but no other hotel has managed to match the Gran Melia in terms of facilities and service and as a result it has become our favourite hotel in Tenerife. 12.434 opiniones. RedLevel at Gran Melia Palacio de Isora (adults only from 16 years of age) is part of the main resort Gran Melia Palacio de Isora, RedLevel clients do have access to all the facilities . From Room has safe (with socket inside), iron, hair dryer, slippers, robes, flat TV, old style iPod dock, bath, separate shower, fridge and a very large comfy bed. The location was great we really enjoyed walking out along the coast path, the beach bar wasnt included with the all inclusive which was a little bizarre, My only one suggestion for improvement would be please could you have childrens plates and cutlery in the restaurants as it was harder with adult sized ones.Lovely hotel a, Dear guest JO2003,Thank you for choosing Gran Melia Palacio de Isora for your holiday at Tenerife and for the time spent to share your review.We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. We will be delighted to attend you in future if you give us a second opportunity. Very highly recommend this hotel in Tenerife for a luxurious excellent service hotel for families with kids! Fab hotel, outstanding staff, yummy food. We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. 8,4. ALL INCLUSIVE IT IS NOT. Gran Melia Palacio de Isora, Alcala: See 12,431 traveller reviews, 9,126 photos, and cheap rates for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Would go back in a second but would book with the hotel direct next time. At Gran Melia Palacio de Isora, you can spend time at the beach sipping drinks, plus activities like scuba diving, snorkeling, and surfing/body boarding are nearby. Kind regards, I have just returned from spending 7 nights at the Gran Melia - Tenerife resort (having booked through Thomson - Sensatori). 10-minute drive from Los Gigantes. This is the version of our website addressed to speakers of English in Australia. We are looking forward welcoming you back for your next holiday. It would be a pleasure to welcome you again to our resort. A wonderful room with lovely outdoor views. At both the Ocean and Oasis restaurants we were limited to 2 pages of the menu. Yes, dry cleaning and laundry service are offered to guests. Gran Melia Palacio De Isora. I think we will try for the red level next time see what thats like.. Dear guest Dan McGoverne,First of all, I would like to thank you for choosing Gran Meli Palacio de Isora for your holiday in Tenerife.We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. Pangea Food Market - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meli Palacio de Isora to provide guests with endless magical and unforgetable moments. value and the food is superior to the bland Fayre on offer in the Market. See more questions & answers about this hotel from the Tripadvisor community. I have a good sofa bed, used really good futons its not hard. The resort overlooks a wide promenade on Tenerife's tranquil west coast, a couple of minutes' walk from rock pools and a man-made, black sand beach. It is a real pleasure for the entire team listening to your kind comments. Special shout out to Angela who went above and beyond to ensure our stay was as pleasurable as possible. Ive never heard so much live music played so beautifully- a jazz saxophonist at sun up, a classical guitarist or violinist at sun down! Ranked #2 of 3 hotels in Guia de Isora and rated 4.5 of 5 at Tripadvisor. So accommodating for families with young children. The Pangea restaurant is a buffet help yourself operation. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. From $228. Gran Melia Palacio de Isora features 3 outdoor pools and a children's pool. Yes, dry cleaning and laundry service are offered to guests. We are more than pleased to know that you enjoyed the time spent at our resort and all the attention and services that we provided in order to create a memorable holiday for you. See 12,435 traveller reviews, 9,128 candid photos, and great deals for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. Walked along the seafront into Alcala easy walk from the gardens or the hotel reception. Food in all restaurants was great. Kind regards, Manuel Barrios. This Hotel employ a Programme of "Continuous Improvement" and clearly invest a lot of cash into the Facilities. The complex offers 24-hour room service, a pharmacy and personal doctor available upon request, 24-hour taxi service, boutique, gift shop and rent a car service. Kind regards, Manuel Barrios Guest Experience Manager, Amazing hotel - our favourite hotel in Tenerife. Dear Mrs. GrahamandJulieessex: First of all we would like to thank you for taking the time to share your opinion about your stay in Hotel Gran Melia Palacio de Isora on Tripadvisor and thank you so much for selecting our hotel for your vacations. For details, you can contact the property at the number on the booking confirmation. Please enter your travel dates like this: mm/dd/yyyy. One child aged between 2 and 6 years old, sharing a Deluxe Room with two adults at Gran Meli Palacio de Isora. Charges for extra guests may apply and vary according to property policy. We recommend you making the next reservation with us, and you can have more benefits and enjoy to the max. Gran Melia Palacio de Isora: So nearly a wonderful experience - Read 12,434 reviews, view 8,521 photos, and find great deals for Gran Melia Palacio de Isora at Tripadvisor Wedding Packages at the Gran Melia Palacio de Isora. Our guests praise the pool and the bar in our reviews. Wouldnt hesitate to recommend. Avenida Los Oceanos S/N, 38686 Alcal, Gua de Isora, Tenerife Espaa. We will most certainly be back. . Free WiFi Not included in the Half Board and All Inclusive. Have seen on tripadvisor it is hard to book restaurants. more. Visitar sitio web del hotel. Please fix the following errors to continue: "is the best hotel I have ever seen. Guardar. Youre not relegated to a limited menu but fed ridiculous quantities of all thats available: ceviche, steak, freshly-caught fish. Hotel Gran Melia Palacio de Isora. Please note that the payable Baby Club is for children ages 8 months to 5 years. Stay safe whilst you travel: For the latest foreign travel advice visit - www.gov.uk/foreign-travel-advice and click here for our travel updates. . Review collected in partnership with this hotel, There are more places to choose from in the, gran melia palacio de isora hotel alcala, gran melia guia de isora, palacio de isora gran melia, Frequently Asked Questions about Gran Melia Palacio de Isora. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. " The hotel is exceptional on all accounts; service, food, cleanliness, facilities, and entertainment - both adult and kids. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Visit hotel website. Are any cleaning services offered at Gran Melia Palacio de Isora? Room looks exactly the same a brochure and really is one of the nicest rooms we have stayed in. Took this up with the Manager she said they were running a business and thanks for bringing it to her notice. Dear Mr Barr, Thank you for choosing Gran Meli Palacio de Isora for your holiday and for the time taken to let us know about your current experience through TripAdvisor. Spa by Clarins with a sauna, hydrotherapy pools, massage services and five outdoor treatment booths. Simplicity" Package . . Overall a wonderful family holiday!More, Dear guest Lukeppp,Thank you for your preference in selecting Gran Meli Palacio de Isora for your family holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor.It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our guests to find their made-to-measure experience. more. The Beach Project just outside the Hotel is now on Target for completion in Dec. the Red Level Gardens have been improved to include private Spa Cabins, new Double Loungers and a Bar. 011 34 910 75 38 01. Some rates at Gran Melia Palacio de Isora are all-inclusive. Onsite cash transactions can't exceed EUR 1000, due to national regulations. Kids entertainment/stay and play were well enjoyed. Dear Mrs. Yvonne_sharp: First of all we would like to thank you for giving us the esteemed opportunity of serving you during your stay in Tenerife and for sharing your impressions on Tripadvisor Web Site. We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. Winter sun getaway at Gran Melia Tenerife couldnt have been better. There are more places to choose from in the, gran melia palacio de isora hotel alcala, gran melia guia de isora, palacio de isora gran melia, Avenida Los Oceanos S/N, 38686 Alcala, Guia de Isora, Tenerife Spain. . We will be back! Kind regards, Manuel Barrios Guest Experience Manager, I stayed in the Club Melia utilising my RCI membership. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Excellent service. Such a luxurious enjoyable and spectacular stay, a wonderful resort and the best service from all the staff I have ever experienced. Gran Meli Palacio de Isora. . Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Shower and bathtub. (you also don't get the associated noise from the above floor, so for us would recommend top floor.) City view. Gran Melia Palacio de Isora. Prices shown on the website are per room and night. Kind regards, Manuel Barrios Guest Experience Manager, Amazing hotel - our favourite hotel in Tenerife. We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. We would like to say a big thank you to MARTA GARCIA who kindly arranged to courier a key back to the UK we had left in the room. Had a sea view room. Popular attractions Alcala Beach and Playa de Baja Larga are located nearby. It is a proud for us to know it is your 9th visit in four years. Any other arrangements must be coordinated with the property prior to arrival. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. A new beach with natural swimming pool is right outside the resort. Payments made by partners impact the order of prices displayed. Took this up with the Manager she said they were running a business and thanks for bringing it to her notice. Dear guest V1202CUsh, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday and for sharing your feedback through TripAdvisor. Book Gran Melia Palacio de Isora, Alcala on Tripadvisor: See 12,436 traveller reviews, 9,139 photos, and cheap rates for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. Tripadvisor performs checks on reviews. We are more than pleased to know that you enjoyed the time spent at our resort and all the attention and services that we provided in order to create a memorable holiday for you. I have read some reports about this hotel and sometimes I think people want too much for their money. Please check you have entered your email address correctly. Fabulous hotel, immaculate and Im fussy. Review collected in partnership with this hotel, There are more places to choose from in the, gran melia palacio de isora hotel alcala, gran melia guia de isora, palacio de isora gran melia, Frequently Asked Questions about Gran Melia Palacio de Isora. Gran Melia Palacio de Isora offers 578 air-conditioned accommodations with laptop-compatible safes and bathrobes. Cannot be more then 28 days between check-in and check-out dates. Best greetings. The second one is daughter cut herself in pirate pool. Overall a wonderful family holiday! My fiance treated me to a weeks stay at this hotel, and I've got to say, it's the best hotel I've ever stoped at, and that's the honest truth, the service was exceptional, every time we walked past a member of staff, they went out of their way to make us feel welcome.