We encourage women to empower themselves and to lead independent lives by providing support groups and therapeutic, educational and social activities which enable them to make new friends, build self-esteem and confidence, learn life skills and overcome trauma arising from their experience. ealing discretionary housing payment contact number NW6 7HU. Ealing benefit caps resulting in reductions to Housing Benefit or Universal Credit. It may be possible for you to agree more realistic payments on your mortgage, to avoid losing your home. Your first step should be to check your rent book, payment statement and receipts to make sure that your landlord is asking for the correct amount in arrears. Email: london.rap@odpm.gsi.gov.uk, tenancy, leasehold and sheltered housing services, Apply for housing benefit and council tax support. Our Information & Advice service deals with more than 10,000 enquiries annually. Tags: Arabic, Local, Punjabi, Somali, UB1, Urdu, 1 Berrymead Gardens, If the arrears are due to recent welfare reforms ie the benefit cap or bedroom tax or another issue you may be able to claim Discretionary housing payments. We are always looking to improve it. Open Monday to Friday 10:00am to 1:00pm and 2:00pm to 6:00pm, Drop in: General advice Monday, Wednesday, Thursday, Friday 5:00pm 3, St Marys Road, Your first step should be to discuss the mortgage arrears with your bank, building society or other lender. You can get advice on the agreement from a housing adviser. Similarly, if you have a vulnerable person in your household you can discuss with the managing agent on whether the repair is necessary. However when making a new claim for Housing Benefit, you will need to show that you are receiving a Child Tax Credit award covering any additional children. Southall, Middlesex If you get housing benefit, the rent arrears may have arisen through a delay in the processing of payments. Customer Service Team: 1-800-EASTERN (327-8376) Eastern Bank's automated Account Information Line gives you access to a host of banking information and features 24 hours a day, 7 days a week. Note that you will never receive more Housing Benefit than the amount of rent you owe, and the amount will then be reduced if you have more income or savings than are permitted. For full details of our services and how you can access them, please visit our website. You can check entitlement to housing benefit. Contact us ; In your language . Sheltered housing can be bought or rented. This service gives good advice on planning your future career and offer services including developing your cv, searching an applying for jobs, funding and training. Sign in to My Account My Account gives you access to a range of council services making it easier to pay, report, request, apply and book council services online. Residents Support Fund | Brent Council There are also two generic numbers if case officers are already dealing with a call. A DHP cannot be used to: A DCTD is a discount that is applied to your council tax account and reduces your council tax liability; this ismade at the council's discretion in cases where it considers that extra help with council tax liability is needed. If you think that the council have got it wrong you have the right to ask for this decision to be reviewed. The Retaliatory Eviction and the Deregulation Act 2015 came into affect. This is agenuine email address. MyAccount Search Menu. S1/2023 Discretionary Housing Payment government contribution for English and Welsh local authorities for financial years ending March 2024 and March 2025 . The form will only be kept for 14 days after which you will have to begin again. Housing advice service,4th Floor, Perceval House, 14-16 Uxbridge Road, Ealing W5 2HL There are also two generic numbers if case officers are already dealing with a call. The rent break does not mean you will not have to pay the rent back. They must: have grounds for possession for wanting possession; instruct a bailiff to enforce a warrant ie. They must: have grounds for possession for wanting possession; instruct a bailiff to enforce a warrant ie. The first step is to discuss with your Landlord and see if an agreement can be reached. IE for benefit caps you could show that you are looking for work. Provision of housing related support for mental health services users for a two year maximum period for each service user. Office hours: Monday to Friday, 9am-5pm We have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears. Housing Benefit information from your council - GOV.UK I rent privately. For advice and information on Attendance Allowance which is paid at two rates depending on how your disability affects you. The council normally has 33 working days to make a decision. Mediation is a form of negotiation, used in neighbour disputes amongst others, with an independent trained mediator. Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance, If you are falling behind with your rent payments, help is available. Email: propertyregulation@ealing.gov.uk. UB6 9JS. If you are not on benefits already and your income has reduced or stopped, you may be entitled to apply for these two benefits: Find free confidential advice on the Money Advice Service website, Help from our Financial Inclusion Advisors to claim for benefits. Here you can find a useful A-Z on asylum and immigration issues. The council normally has 33 working days to make a decision. Start by going to their. Legal aid franchises in every possible area. Assured tenants enjoy the protection from eviction - ie a landlord must go through the correct procedure. Lines open 8.30am to 5pm Monday to Friday. W6 0RF. If you do not have an email address, you can easily create one free viaa number ofonline providers such as. Apply for housing benefit and council tax reduction, policy on collecting data for online forms. However, for Ealing residents they are for clients with debt problems only. Next They aim to provide access to the legal system for those who are encountering obstacles to finding the help that they need. What are my rights? We can offer advice, information and support with disability benefits, care issues, rare disorders, health, education and housing. London A council stock transfer means that you change from being a secure tenant of the council to an assured tenant of a registered social landlord. Charity Housing advice worker jobs near RG40 | CharityJob.co.uk These are, If you are in temporary accommodation provided by the Council and there is a problem, use the usual contact number, If you are at threatened with homelessness but do not have an existing homelessness application, you need to use a new number. If you think that the council have got it wrong you have the right to ask for this decision to be reviewed. I am in arrears with my rent. If you cannot pay the full amount you should try to pay some of the rent arrears back regularly. Our services are free, confidential, independent and impartial. Go to Organization administration > Workspaces > Electronic reporting. If you are in receipt of Universal Credit, help with our rent is covered through this. are receiving PIPs, DLA, Attendance Allowance or Carers Allowance. Email: homeownership@ealing.gov.uk, Rent payments Lewisham Council Homepage. are working enough to be entitled to Working Tax Credit (or the Universal Credit equivalent). We will accept clear photographs of documents taken on a smart phone. If the situation is caused by a delay to your housing benefit, you should write to your local Housing Benefit Office and request a payment within 14 days. Skip navigation Search . Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded). Im being evicted because of my rent arrears. Expert solicitors covering Crime, Family and Childcare, Mental Health, Housing, Debt, Welfare Benefits, Prison and Appeals, Civil and Commercial Litigation, Immigration. London Or by writing to us at:. Please note: On the second Wednesday of each month we open at 10am. Preventative work with children and families. Website: www.direct.gov.uk/en/Dl1/Directories/DG_10011165. Ongoing claims, or claims involving children born before that date, should not be affected. In such cases landlord's can apply for accelerated possession proceedings. They may do this straight away, or ask you to return to their office at a later date. Our team comes out to meet with rough sleepers on early morning or late night shifts and go on to work with them and partner agencies to help people away from the streets and destitution. Specialist legal help in family, housing and immigration work. A Discretionary Housing Payment (DHP) is an extra amount of money that the council can give you to help you pay your rent. Apply for housing benefit and council tax reduction - Ealing At this point you may also apply to join the councils waiting list for housing. Negotiate an affordable repayment plan with your landlord. Your landlord must put your deposit in a government-backed tenancy deposit scheme (, You landlord must let you know the schemed the deposit is registered with. The council must tell you their decision in writing. Disability cost of living payment - A lump sum payment of 150 was paid directly to those who qualified in September 2022.. Benefits and help with bills - Check what support you are entitled to depending on your personal circumstances. Please visit the Directgov page detailed below to learn about these benefits first. Southall, Middlesex The benefit cap does not apply if you or your partner: are not getting Housing Benefit or Universal Credit. If your landlord decides that there is some slight wear and tear, you should argue that your landlord should expect a reasonable level of wear and tear (unless the tenancy agreement states that any wear and tear could endanger the return of your deposit). Emergency out-of-hours:0208825 5000, Complaints This is a new project and website. ealing discretionary housing payment contact number Civil Legal Advice (CLA) Further information can be obtained from the Local Authority or Age Concern (. The Customer Service Centre is open Monday - Friday, 8am - 6pm. Keep Fit, Film Nights and other social events. Homelessness prevention. If any applications have been falsified, or if the card is used for inappropriate purchases, then the person will be denied further aid and will also need to return the money to the council. You can find their contact details on any letter or email you've had from them. 2023-02-04. Contact us | The London Borough Of Havering Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance, The housing advice team provide information on all housing issues. Im being evicted because of mortgage arrears. Find out more about how you can receive a Pension Credit estimate, and how to apply. NW6 7XG. 8 12 Lancaster Road, Opening times: Monday to Friday 9am 5pm, Discretionary Housing Payments (DHP) or Discretionary Council Tax Discounts (DCTD), www.direct.gov.uk/en/Dl1/Directories/UsefulContactsByCategory/Governmentcitizensandrightscontacts/DG_195356, www.direct.gov.uk/en/Dl1/Directories/DG_10011165, www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Disabledpeople/DG_10012442, www.thepensionservice.gov.uk/pensioncredit, nationalcareersservice.direct.gov.uk/aboutus/contactus/Pages/default.aspx, www.uwl.ac.uk/students/support_for_students/One_Stop_Shop.jsp. Email: homeownership@ealing.gov.uk, Home ownership (general leasehold enquiries and right to buy) Even if you do not have the Preserved Right to Buy, you may be eligible for the Right to Acquire. ealing discretionary housing payment contact number Change of address: If you are already getting housing benefit and/or council tax reduction and you are moving home within Ealing you do not need to make a new claim. Contact us General enquiries For general enquiries you can contact us by: Email: information@nihe.gov.uk Phone: 03448 920 900. For any other My Account issues, please contact the My Account support team by telephone 020 8825 7733 - Monday to Friday, 9am-5pm Quickly find the service you need online You can report a. If you are in rent arrears and you live in a secure tenancy your landlord must send you a Section 83 notice warning you of their intention to end your tenancy. 269325: VAT Registration no. Workmen should be wearing protective equipment and if you are concerned that they are not, you can refuse to allow them access. Housing Benefit information from your council We've matched the postcode to London Borough of Ealing . Your new tenancy agreement specifies your rights and sets out details of the rent and any other charges, how often they will increase, and how much notice you must get of any change. ealing discretionary housing payment contact number Even if you do not have the Preserved Right to Buy, you may be eligible for the Right to Acquire. Accepted file types: Word (docx), Acrobat (pdf), Excel (xlsx), Plain text (txt). a spare room that housing benefit won't pay for. Kilburn, London We offer advice, guidance and advocacy on the following issues: Immigration (Asylum and Nationality), Welfare Benefits, Housing, Health, Young Refugees and Asylum Seekers. I am having difficulty with my housing costs. If your rent arrears are caused by a difference between your housing benefit and the amount of rent you have to pay, you should apply to your Housing Benefit Office for a discretionary hardship payment. You will be asked to provide your last name, national insurance number, date of birth, postcode, benefit claim number, your access key and evidence to support your review claim. Due to government measures at the moment there is a 3 month break on evictions and Landlords are being asked to be more understanding with tenants and make agreements. The Centre supports their diverse needs through the provision of welfare, educational and cultural services at a welcoming Centre for all Armenians. What is Discretionary Housing Payment? - Turn2us 0345 302 2312. Readinformation about the council's policy on collecting data for online forms. This is worrying times for Landlords and tenants. Call 020 8583 4000, Monday to Friday 9am-5pm . The government plans to lift the eviction ban from 31st May 2021. If your Housing Benefit Office cannot process your claim quickly, you should ask for an interim payment. UB1 1QF. If you get housing benefit or Universal Credit housing costs, and find you are in financial difficulty due to a shortfall between your benefits and rent, you can apply for a discretionary housing payment (DHP). Even if the council decides you are not eligible for assistance, they have a legal duty to give you advice to try to help you to resolve your homelessness. DHPs are not Housing Benefit. Discuss this with your Landlord and explain the current situation. Review of your housing benefit claim:If you have received a letter asking you to complete a review of your housing benefit claim you must complete your review online. Tallo Information Centre is a One Stop Shop community advice centre on South Acton Estate. Women and Girls Networks Ascent Advice Service provides free and confidential information, advice and support to women and girls affected by domestic and/or sexual violence and abuse. Make an inquiry using our online housing form. For information and advice on child benefit rates, how to claim and how payments are made. However, in the interests of customer and staff safety, the service will now be by telephone. If the panel finds that your rent is actually lower than a reasonable market rent it may go up. Many of our cases involve saving peoples homes. Discretionary Housing Payments ( DHP) provide extra money when a council decides that someone needs extra help to meet their housing costs. Acton, London In this section navigation and print Due to government measures at the moment there is a 3 month break on evictions and Landlords are being asked to be more understanding with tenants and make agreements. Unlawful disconnections of electricity, gas and water supplies in domestic premises are investigated by property regulation. ealing discretionary housing payment contact number 234-244 Stockwell Road, . How does this affect me? Willesden, London Shelter provides a free, national telephone advice line staffed by trained housing advisers. This may mean paying an extra amount with your rent each week or month until the debt is paid off. Hayes What can I do? Most lenders will be very happy to discuss any arrears with you, so that they can try to resolve the problem quickly. Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance. Claim a discretionary housing payment online Discretionary Housing Payments are not guaranteed and you will not automatically get a payment if you have had one previously. Create New Submission: You don't have the appropriate permissions. Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance, . The Centre also organises a range of health, social and welfare activities particularly aimed at combating social exclusion and isolation amongst older people, people with disabilities, women, the unemployed or people on low incomes. The team is based at the Ealing Town Hall. If you are receiving housing benefit or housing costs within universal credit but are still having difficulty meeting your rent payments, you may. Discuss this with your Landlord and explain the current situation. by 14%, if you have one extra bedroom, or, by 25% if you have two or more extra bedrooms, The benefit cap is a limit imposed on the total weekly benefit a family can receive. Report: 03 W3 8RF. It i also a good idea to take photos of the flat before you leave to help show the state you left the property in. You should look at your income and your outgoings, and try to come to an agreement with your lender on the arrears. Telephone Advice: 24 hour helpline 070 0081 8283, Drop in: Monday to Friday 9:00am to 5:30pm, 173 South Ealing Road, If you dont agree with the landlords description of the condition of your property, you should look over your tenancy agreement and check that: there is a clause that allows your landlord to keep your damage deposit; and. ealing discretionary housing payment contact number. to physically evict a tenant (otherwise they could be committing a criminal offence). Ealing, London The Retaliatory Eviction and the Deregulation Act 2015 came into affect. Brixton, London It should make clear the obligations of the landlord and explain your obligations on the use of the property and its state of decoration and repair. We also undertake a large amount of claims against solicitors for negligence and have a fraud department that deals with assisting those who have been a victim of fraud in bringing an action, in addition to helping those who are defending fraud claims. Cinema Specialist . Before a transfer can take place your new landlord must agree to offer a new assured tenancy agreement. Hayes, Middlesex Providing advice and assistance to migrants and refugees (including asylum seekers) on immigration, housing, welfare benefits, debt and employment matters. It is important to tell the council the truth in your application otherwise you may be committing a criminal offence. The Centre for Armenian Information and Advice seeks to enhance the quality of life of disadvantaged members of the Armenian community in London, specifically those in poverty and isolation. Council staff have confirmed that they will continue to help people who are at risk of homelessness, as the law requires. NW10 2PP, Appointments: Tuesday to Friday 9:00am to 5:00pm, Drop in: Monday 9:30am to11:30pm and 1:00pm to 4:30pm, COMMUNITY CENTRE, 170 Oldfield Ln S, , You can send scanned documents or digital photos by attaching them by email to HBScanning@ealing.gov.uk There is usually more demand for a hostel place than space available. Even if the council decides you are not eligible for assistance, they have a legal duty to give you advice to try to help you to resolve your homelessness. Drop in: Tuesday and Thursday 5:00pm and Saturday 9:00am, Tags: Arabic, Free Advice, Local, SQM, W5, 309 Lillie Road, Unless the agreement includes one or other of these your landlord does not have the right to keep your deposit. It may be possible for you to agree more realistic payments on your mortgage, to avoid losing your home. Community Legal Advice will ask you questions about your problem and find out what help you need. are receiving ESA with the support component (or the Universal Credit equivalent). Applying for a Discretionary Housing Payment - GOV.UK An assured shorthold tenant can make a request to London Rent Assessment Panel toreview their rent when they move in or when their landlord proposes arent increase. Seek legal advice from a housing adviser. Opening hours: Monday to Friday, 9am-5pm. IAPT Psychological TherapiesBrent Mind, in partnership with Central and North West London NHS Foundation Trust, has developed an Improving Access to Psychological Therapies Service. Behaving reasonably (eg dont be an anti-social neighbour); Trying to discuss any dispute with your neighbourhood to see if it can be resolved amicably; Contact the Local Authority for details of mediation schemes in the area; This depends on what is included in the agreement. You may be eligible for a DCTD even if you are not in receipt of counciltax reduction but you are experiencing financial hardship. It is important to tell the council the truth in your application otherwise you may be committing a criminal offence. Find a career with meaning today! The amount you are paid for various benefits depends on the number of children you have. You will be asked a number of questions about your finances to see if you are eligible for legal aid.